Chapter 7/10 • 18 min read

Forecasting

Predict revenue with confidence. Methods, categories, and improving accuracy over time.

⏱️ TL;DR: Use forecast categories (Commit, Best Case, Pipeline) based on stage and confidence. Combine bottom-up (rep rollup) with top-down (historical) approaches. Track forecast accuracy and adjust.

Why Forecasting Matters

Accurate forecasts enable:

  • Resource planning: Hiring, capacity, inventory
  • Cash flow: Financial planning and investment
  • Goal setting: Realistic quotas and targets
  • Board reporting: Credibility with stakeholders

Forecast Categories

Segment your pipeline by likelihood to close:

CategoryDefinitionClose Rate
ClosedWon deals100%
CommitHigh confidence, verbal yes90%+
Best CaseGood momentum, likely to close50-80%
PipelineActive deals, uncertain10-40%
UpsideLong shot or new deals5-20%

💡 Rep vs Manager Forecast

Have both rep and manager submit forecasts. The delta reveals coaching opportunities and sandbagging.

Forecasting Methods

1. Bottom-Up (Rep Rollup)

Each rep forecasts their deals. Roll up to team forecast.

  • Pros: Deal-level visibility, rep accountability
  • Cons: Bias (optimistic or sandbag), inconsistent

2. Top-Down (Historical)

Use historical conversion rates × current pipeline.

  • Pros: Objective, based on data
  • Cons: Ignores deal-specific context

3. Weighted Pipeline

Sum of (Deal Value × Stage Probability).

  • Pros: Simple, automated
  • Cons: Assumes stage = probability (often wrong)

4. AI-Powered

Machine learning on historical data + deal signals.

  • Pros: Pattern recognition, less bias
  • Cons: Requires clean data, black box

📊 Best Practice

Combine methods. Use rep forecasts for near-term (this month), historical for longer-term (quarter).

Stage-Based Probabilities

Assign probabilities to each stage based on historical win rates:

StageTypical Probability
Discovery10%
Qualification20%
Demo/Proposal40%
Negotiation60%
Verbal Commit80%
Contract Sent90%

Calibrate based on YOUR historical data, not benchmarks.

Improving Forecast Accuracy

Track Accuracy Over Time

Measure: (Forecast - Actual) / Forecast

  • Good: Within ±10%
  • Acceptable: Within ±20%
  • Needs work: >20% variance

Common Accuracy Issues

  • Sandbagging: Reps under-forecast to beat targets
  • Happy ears: Over-optimism on deal confidence
  • Slipped deals: Close dates constantly pushed
  • Missing pipeline: Late-stage adds not forecast

Improvement Tactics

  • Weekly forecast reviews with deal inspection
  • Compare rep forecasts to historical win rates
  • Track close date accuracy separately
  • Use multi-threading to reduce single-point failure

Forecasting Checklist

  • ☑️ Forecast categories defined
  • ☑️ Stage probabilities calibrated
  • ☑️ Weekly forecast submission process
  • ☑️ Manager review cadence set
  • ☑️ Accuracy tracking in place
  • ☑️ Historical data being collected